by Y-my-R » Sun May 22, 2022 7:42 pm
Let me try to summarize what happened in this thread so far:
1.
P: Problem report: Need OS 3 or 5 floppy disks/images.
A: Link to disk images provided.
2.
P:Floppy images don’t fit on floppy disks
A: The images need to be extracted to the floppies, not copied. Instructions provided.
No feedback from Kevin, if he has working floppy disks now. Instead, moved on to #3
3.
P: I changed the battery and still get Error 43. I “downloaded” the disks but the system will not process them (Q: or rather, you weren’t able to follow the instructions? What EXACTLY is happening? Detailed description, please!!!!)
A: Explanation what Error 43 is and several questions for information so we can help better.
More back and forth ensued, with relatively little usable information provided.
4.
P: When trying to boot, hear the CPU then it suddenly stops. The solo like is on “frozen” for about 3 minutes and the monitor stays black. Then I get Error 43.
A: That sort of detail is what is needed for troubleshooting. Suggested a few thing (try different monitor, TRY a different video card, etc, as the monitor should always show “something” when powering on the unit).
5.
P: Kevin reports he replaced the battery and video card. Says the monitors (the screen?) clicks (do you mean the speakers with “monitors”?) but nothing visible comes up on the monitor. Sounds like you still weren’t able to set the BIOS to where it needs to be, if nothing appears on the screen. You asked where new motherboards can be purchased.
A: John shares link, where new motherboards are available.
IMO, it was much too early to just go ahead and replace the motherboard, without trying the suggestions already provided and giving detailed feedback of what is being observed. IMO, Kevin jumped the gun by asking where to buy the mainboard without exhausting all other troubleshooting options, first, and John simply answered the latter question.
6.
P: Kevin asks about the process to swap the motherboard.
A: I respond with my recent motherboard replacement experience (while assuming SOME knowledge of how to do this sort of thing, or such a test should not be attempted). I also shared where to get a little computer speaker to be able to listen to the potentially bad mainboard’s “beep code” prior to replacing it. Also, while pointing out that various other issues, like there being no RAM installed on the mainboard etc. could result in the monitor not outputting anything. The point was, that it’s important to diagnose the existing mainboard this way, before just buying a new one.
7.
P: Instead of reporting back what the beep code for the mainboard is, Kevin reports that he replaced the entire mainboard and still has the same issue. No useful details are shared, whatsoever.
I still have no idea if he has any kind of experience with relatively serious computer repairs like this, since the information flow from Kevin is so minimal. I have no idea where exactly he started when the problem began, due to lack of basic info, and have even less of an idea now, since I don’t know if he may have added NEW problems, if the process may not have been followed correctly, as Kevin appears to treat major tasks that are to be taken very seriously (e.g. replacing a mainboard), like it is a menial task, like connecting a speaker cable or something… anyway.
A: John responds with general troubleshooting steps that are useful when a computer’s board seems “dead”.
8:
P: Kevin responds, saying that he took so long to react because he had problems with the forum login, in addition to with his D8B. Then goes on to repeat the minimal info he repeated multiple times, that wasn’t particularly helpful (replaced motherboard and video card, still Error 43. Has floppy emulator now).
OK, with all this of a summary in one place, here’s some questions - without CLEAR and DETAILED answers to this, we will not make any progress, and I will stop responding. The communication on this thread is abysmal… typical for escalating tech support requests when I was still doing tech support for music companies - the reason here, is LACK OF USABLE INFORMATION. Please don’t be so tight lipped, Kevin. This is what’s getting in the way, here!!!
Question 1:
Did you get that little PC speaker I suggested to buy? If so, does the mainboard give a beep code? If so, what is it?
(If you didn’t get the speaker, don’t bother responding, since I won’t anymore).
Question 2:
What mainboard did you install? An PM9800 or GCB50-BX are the only two valid choices. Anything else will not work.
Question 3:
Does the D8B computer have everything else installed, that you need for a running system? So, memory, hard drive etc? Which mainboard is it? If it’s the old type, do NOT install memory in the old AND memory banks - this will not work. Only in the old OR new memory banks. The hard drive, it sounded like your tech asked you if it shouldn’t have one to boot up - yes, it needs a OS hard drive. This leads me to the next question:
Question 4:
How did you get that D8B? Did it work for you, before? Is it complete? Does it have a clock card installed? Was it working when you picked it up? If it wasn’t working, did the seller say anything about it, or what’s missing? If it was NOT complete, I think we better go over what you have and may be missing, before continuing.
Question 5:
You said you replaced the video card? This also will only work with a D8B video card, not with any “random” one. However, to see the BIOS and check if the mainboard is bad, you can use “any” video card that fits into the PCI or AGP slots. Such an “other” video card will NOT work to use the D8B as a mixer, though, but it could be helpful to troubleshoot why you don’t see anything on the screen, not even for the BIOS.
Let’s try this, first:
Leave the D8B console disconnected for now (both, the DB25 and BFC cables). Let’s focus on getting some output on the monitor of your rack computer, first.
So, are you sure you installed one of the two mainboards listed above, properly? When you turn on the power, do the fans turn for the CPU and in the power supply? Does that little speaker make any sound after that? At the monitor connected to the video card, what do you see? Anything?
Let’s start with this first, please and forget everything about “I still get error 43” and all. You’re jumping the gun. We need to take this step by step and with LOTS of attention to detail and information exchange, or you can take your D8B and toss it in the bin right now.
Thank you Kevin. It’s up to you, if we can sort this out or not.