Dan Worley wrote:Questions:
- What's the shipping weight and dimensions?
- What's the shipping cost to California, USA?
- What's your return policy in case it doesn't work as you say it's going to work, or if it doesn't work with a particular d8b or DAW, even though the DAW supports Mackie Control? (Hey, stuff happens.)
$270 is nothing to sneeze at. Of course, shipping it back to Austria from the USA may be too costly, so if it doesn't work, it might be better for me to sell it to someone else in the USA so they could save a little.
Thanks
- shipping costs to US are at the moment $29,7 (22 Euros).
- parcel will have less than 1kg and will be sent as a small parcel (about 30cmx20cmx15cm)
regarding Returns. That's a good point. I had a lot of thougt about that.
my main aim is to get the stuff running for all that wants to use such a probox. I offer free Support (sorry only via email) for every customer to get his/her box running. If something doesn't work I try to help via email.
I have the possibility to try out the most DAW Softwares (Windows, including the last Windows Logic Version) to reproduce problems and find fixes for that.
If there comes a point where we have to say it is not possible to get the box running, the I will find a solution (as you proposed to find somebody else in the same country that want's a box to make the whole stuff easier.
If we do not find somebody in your Country you will not loose your Money. But you will have to take the shipping costs of your order.
regarding repair on maybe broken proboxes I can tell you that the main electronic part is a module of ST. you can order that in every Country in the world. It is cheap (~$18) can be replaced easy, flashed with the probox Firmware. All other parts can be ordered or I can give Support that you fix that by yourself.
Preorders for the probox can be placed here
http://probox.weritz.com/form.phpeverybody who has already signed up please do not sign up again. It will be more simple for me.